This accessibility statement applies to www.staywise.co.uk.
This website is run by the National Fire Chiefs Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is:
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of the text
- very few images have no alternative descriptions for screen readers
- some video elements have no subtitles
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email info@staywise.co.uk
We’ll consider your request and get back to you within 7 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@staywise.co.uk
Enforcement procedure
The Equality and Human Rights Commissioner (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
StayWise does not have a switchboard, therefore the most efficient method of contact is via email.
We do not have an office that is open to members of the public.
Find how to contact us https://staywise.co.uk/contact
Technical information about this website’s accessibility
StayWise is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The site complies with many AAA standards.
Non-compliance with the accessibility regulations
- AAA standards not met are:
- text and background colours require a 7:1 contrast ratio.
- some links will open in a new tab without warnings for screen readers.
Content that’s not within the scope of the accessibility regulations
All content is within the scope of the accessibility regulations.
To improve accessibility we are reviewing regularly and adding anything flagged in reports to the development queue. This is ongoing work.
Preparation of this accessibility statement
This statement was prepared on 27th July 2021 and it was reviewed in July 2024.
This website was last tested on 9th July 2024.